We are passionate about potatoes. But we’re even more passionate about our People!

McCain knows the importance that food plays in people's lives – the power it has to bring people, families and communities together. That is why our purpose is celebrating real connections through delicious, planet-friendly food.
We do this together with our teams, business and community partners around the world because we know when we work and grow together, we succeed together.
Be a part of our family!

Job Purpose:

As Employee Lifecycle Specialist you will serve as a first point of contact and provide core process and policy inquiry management and resolution to HR customers on a wide range of topics. In this role you are responsible for completing employee and data transaction processing for core processes (e.g., mass updates, managing employee movement, running organization position reports, reviewing / transacting / answering inquiries for employee and work-related data change requests).

Job Responsibilities:

• Act in an advisory capacity by providing timely and accurate responses to inquiries from HR customers via phone, chat and case management (may include employees, dependents, retirees, candidates, people managers and vendors) regarding HR policies and procedures

• Ensure a delightful customer experience by working efficiently to streamline service delivery, identify next steps, promote the usage of self-service as appropriate and build strong customer relationships with HR colleagues globally

• Manage the day-to-day transactional processing of all data changes from Hire to Retirement and produce supporting documentation.

• Oversee processing and updates of all organization and position data, including the creation and maintenance of jobs, positions, and overall organization structures.

• Oversee quality standards and controls for data to provide the necessary accuracy, timeliness, and completeness.

• Manage reductions in force and redundancies, mass data changes, and employee movement / contract management.

• Ensure compliance with corporate data administration, security standards, and HR policies and procedures.

• Take part in additional projects as needed.

Key Qualifications and Experience:

• 1-3 years of experience in a HR and/or HR Shared Service environment

• Post-secondary degree in Human Resources or a related field

• Fluent English, communicative level of French, or Dutch, or German

• Experience with basic technology functionality (e.g., case management, knowledge management)

• Ability to consistently deliver high quality customer service in a professional manner, effective listening and communication skills

• Knowledge of employee data administration and end-to-end processes

• Experience with transaction processing and data management

• Attentive to details and deadlines; strong ability to manage multiple initiatives

• Working knowledge of HR systems is beneficial, particularly SAP and SuccessFactors

We Offer:

• Competitive salary and attractive benefits

• Hybrid mode of work (2 days in the office)

• Private medical care

• Multisport card co-financed by employer

• Retirement pension plan

• Lunch&transport allowance

• Opportunity to join additional insurance

• Support of the supervisor and team in professional adaptation

• Exciting projects and cooperation with all HR teams across Europe

• Great opportunities for professional growth and development

• Friendly atmosphere

• Temporary contract for 7 months (40h per week)